Frequently Asked Questions
Where are your offices located?
New South Media has two offices—one in Morgantown and one in Charleston, West Virginia. Click here for contact information for each office.
Are there any current employment opportunities at New South Media?
Our employment page is updated regularly with new opportunities.
Are there any freelance opportunities at New South Media?
New South Media occasionally employs freelance writers and photographers. Please click here for more information on submitting a query letter.
How can I submit my story idea to the magazine?
Story ideas should be emailed to Laura Rote, New South Media's Managing Editor, at firstname.lastname@example.org.
I was featured in the magazine. Can I get a standalone copy of the article?
It is not New South Media's policy to distribute PDFs of individual articles. Please call 304.413.0104 to order issues in bulk or to discuss other options.
How do I send a letter to the editor?
Letters to the editor may be mailed to 709 Beechurst Avenue, Suite 14A, Morgantown, WV 26505, or emailed to email@example.com. We welcome your feedback.
Subscriptions & Purchases:
How many times a year is Morgantown published?
Morgantown is a bimonthy publication—it comes out six times per year. A subscription to Morgantown includes all six issues.
Can I subscribe online?
Yes, you can subscribe online by clicking here.
How do I renew my subscription?
You can renew your subscription by clicking here, or by calling 304.413.0104. Please have your subscriber ID ready—it can be found on your renewal notice.
How do I send a gift subscription?
You can send a gift subscription by clicking here, or by calling 304.413.0104. Upon request, we can send a postcard to the gift recipient with your message.
Where can I buy the magazine in my area?
You can search our newsstand directory to see where the magazine is sold in your area. We suggest that you call before heading out to make a purchase because our newsstands often sell out.
I am moving and need to change my address, how can I do that?
Please email firstname.lastname@example.org with your new address, or call 304.413.0104 and speak to our circulation manager. Please note that magazines often will not forward.
What is my subscriber ID? How can I find it?
Your subscriber ID is our way of identifying you in our subscription management system. It can be found on your renewal notice.
When will my first issue arrive?
The arrival of your first issue depends on when you subscribed. Morgantown is a bimonthy publication, so it may be up to two months before you receive your first issue. If you would like to know which issue your subscription begins with, please call 304.413.0104 and speak to our circulation manager.
How do I order back issues of Morgantown?
Where can I get a media kit/rate card for Morgantown?
Basic advertising information can be found by clicking here. Please email our Advertising Support Specialist Bekah Call at email@example.com for rate cards and media kits.
Can New South Media create my ad for me? Can I use it for other purposes afterward?
New South Media can create an original ad for your business, and the ad can be purchased for use outside of New South Media's family of publications for a nominal fee.
Sneak Peek Emails
How can I sign up for Morgantown's sneak peek emails?
How can I unsubscribe from Morgantown's sneak peek emails?
Every sneak peek email has a link to unsubscribe at the bottom. Please unsubscribe by clicking this link.